Why Should I Reuse My Old Digital Telephones over a New VoIP Telephone System?
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Why Should I Reuse My Old Digital Telephones over a New VoIP Telephone System?
So you have chosen to buy a fresh telephone system, just a few things are stopping you moving forward from "pulling the trigger," as it were. Typical reasons are cost, dislike of change and training users about the new system, or an antiquated network that will not be ready for VoIP so you are not sure how to proceed. Well, a simple answer to this can be reusing your old digital telephones over a new VoIP platform! Disclaimer!! This is only feasible if you are upgrading to the same manufacturer, or to the company that purchased your defunct manufacturer. Common types of this are:
1. Nortel/ Meridian/ Bell South= AVAYA
2. Intertel= Mitel
3. Comdial= Vertical
4. Vodavi= Vertical
5. Siemens= Unify
There are, needless to say, limitations plus some old software levels will not allow reuse on new systems, but usually the above manufacturers brought the legacy equipment as well as them.
The overriding reasons for reuse are financial savings and old data networks that usually are not ready for voice. Savings could be significant. The average new telephone costs about $200, if you decide to have 20 telephones, that is certainly an instant savings of $4,000 over price of many new. And if your network is a state where your computers already are slow inside them for hours issues, it may not wise to add another layer of apparatus, namely voice, onto that same data ecosystem.
On one other hand, there are several drawbacks to getting old equipment. There might be issues with compatibility relating to the old phones as well as the new CPU. We have encounter this before each time a customer had about 100 old Nortel Meridian phones plus they used them on a new AVAYA IP Office. Most of the old sets worked fine, but around 10% ones were too old and wouldn't normally migrate. Unfortunately, it is extremely difficult to tell those that will not are they are physically identical. But still, the customer saved quite a bit by using the old telephones.
Another very common problem is a perception by investing in everything new, we should get new features, right? The answer can be a firm, kind of! Because the old sets are working around the new, that means they may be going to function simply the same, this may be good for users who don't want to learn anything new. On another hand, some features like visual voice mail, certain notification options, speed dials, etc may well not work. Those often require new desktop instruments.
Finally, regarding upgrading a network to take care of VoIP, this can be something you'll need to do eventually, reusing your old telephones just delays the inevitable. However, which is perfectly acceptable. Maybe the process is to choose the bones of a new system now, after which incrementally change out telephones since they die or new staff is hired. Many of our customers take this route, and we are happy to utilize them.
In the finish, the choice is yours if you should reuse or chuck it all for new. Most reputable telecom vendors will be able to offer you options.
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