Five approaches to maximize business VoIP usage - San Diego Business Technology
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Five approaches to maximize business VoIP usage - San Diego Business Technology
VoIP phone systems, where calls they fit over a high-speed Internet connection, are a technology that has been around for awhile but merely recently made major improvements inside usability, quality of sound and service. Ifonetics Research reports business VoIP is anticipated to see a revenue increase this year of 24%. From video conference calls to offices in Beijing and Detroit to seamlessly transferring calls between office locations, VoIP phone systems affordably improve business communications. But are you undoubtedly maximizing your existing VoIP phone system usage?
Aside by using VoIP for interoffice calls, call forwarding and affordable long-distance calls, few companies really comprehend the benefits of a VoIP service. Here are six ideas on how to make use of your VoIP service:
24-Hour Customer Service: VoIP's forwarding capabilities lets you forward incoming calls between different customer support teams so if it's 12 a.m. within the United States and you want a live person to reply to, you are able to forward to the UK where it is during business hours (8 a.m.).
Podcasts: You can actually record an appointment or phone conference to later post over a blog or review internally along with your team later. If one of one's employees missed a conference call, rather than debriefing him/her, you are able to just send the podcast.
Learning Tool: Interested in understading about new advertising models or advances within your industry? Find a lecture or study session that allows you to call in. Like a webinar, VoIP meetings are expanding to add wider audiences. You could even study a new language to improve relate with international clients with free VoIP applications like Italki.
Multi-Office Collaboration: VoIP also promotes instantaneous collaboration. Using VoIP add-ons such as Yugma, allowing desktop sharing or Google Docs together with VoIP promotes live collaboration irrespective of employee location.
On your mobile phone: Due to pressure from your Federal Communications Commission regarding 'Net neutrality, mobile phone providers must permit VoIP applications. Soon affordable international calls is going to be available through the entire United States so long as you are inside mobile provider's coverage. (This is currently not 100% available.)
These additional VoIP uses push the envelope on VoIP features. VoIP telephone systems would be the communication giant for the future, embracing all of the additional perks is a sure way to exploit your investment. Do you know of the other ways to use business VoIP phone systems?
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