Top 10 Auto Dialers
Auto Dialer Software with 2 VoIP phone lines and 6 messages delivery tool for sales,
marketing, customer service, event notification, appointment reminder, and more...
- Make Unlimited Automated VOIP Calls
- Introduction Message With 6 Additional Messages
- Double Your Results By Using 2 VOIP Accounts
- Support For 2 Simultaneous VOIP Accounts
- Record Save And Deliver Your Message
- Schedule Start/Stop Time For Your Broadcast
- Visual Realtime Monitoring Of Call Activity
- Instant Live Transfer
- Sends Email Notices When Consumer Leaves A Message
- Opt Out And Disconnected Number Notation
- FREE - Trial VOIP Account Included - FREE
Top 10 Auto Dialers
In this article, I have tried to put together communications auto dialer, predictive
dialer and/or call center applications. Different people give them a call with different
names and discover different pair of features of these softwares. The factors that I
focused are feature set, stability, scalability, speed of which they dial and cost
effectiveness (initial cost plus maintenance cost).
These solutions range from very low price, affordable and to use systems to
very expensive and complex systems. I haven't tried all of these solutions because
some are not free to make use of, however, I have researched and googled their features,
customer testimonials, support services, and feedback of those who have tried
these softwares and discussed their experience and some technical
information from tech papers.
1- ICTBroadcast
Stand alone along with Hosted. Multi-user. Support for SIP/IAX2/DAHDI. Low cost. As
low as $299 for 5 lines. Free download, thirty days trial. Linux-based. It has rich
feature set including Voice, SMS, Email and Fax broadcasting, multi-tenant,
advanced graphical reports, real-time campaign results, multi-lingual, scalable,
surveys and polls, IVR designer, Inbound campaign, Answering machine detection
(AMD), Do Not Call (DNC) feature, REST APIs for external system integration and
built-in appointment reminder settings.
2- Voicent
Stand alone. SIP based VOIP. Low cost. As low as $288 for 1 line. Unlimited Trial
period with advertisement. Windows-based easy to make use of. It has a features including
easy to use GUI, AMD support, campaign scheduling, multi-lingual text to speech,
DNC, and message designer. It's easy to setup and can be setup to operate in a short
period of time.
3- VanillaSoft
Hosted, SIP based VOIP. Monthly fee of $65 per user. Free one month trial. Easy to utilize
and setup. It's features include call tracking, web reporting, caller ID, Email
marketing, appointment reminder, inbound and outbound lead capturing and call
recording.
4- SpitFire
Stand alone. SIP based VOIP. Pricing is not open. An additional server may be
required, feature rich, easy to make use of and build. Organic growth when you add on more
agents or resell the service. I love it because I can utilize it to provide a hosted
treatment for my clients. Best professional value for the low cost,
4- CallFire
This product is much more of a service. It costs you as low as 2$ an hour or so for cloud call
center. The price goes up the more features you add. Some features cost you
more unseemingly. For example, call transfer feature bills at 3.5?? each minute for
every transferred call. It can get expensive dependant on your requirement and
usage. Some of the features which are included in all of the rate plans are 6am - 6pm
PT Customer Support, Simple 'Do Not Call' list setup, Unlimited call transfers
(3.5??/minute), Extensive real-time reporting, Call statistics, APIs to control
campaigns, phone call recording, Text-to-speech support.
6- Five9
Hosted, SIP based VOIP, Web based. No long lasting contracts; there is a create fee,
familiar interface and set up. Good quality of sound. Great for a person that doesn't
want to own their solution.
7- Acarda
Stand alone. Single user at the same time a multi-user (with different pricing plan). Variable
cost. As low as $199 for 4 lines and limited features per agent. Pricing changes
according to agents, features and simultaneous calling lines. Features include DNC
list, contact number allocation to every agent, Call outcome and detail
management, Preview dialing option, Call center features, Multiple campaigns,
Performance reporting, Call management, analysis and statistics.
8- Vocalcom
Hosted, VOIP Web Based. Feature rich - a lot more than most systems offer. Pricing is
not open. Features include AMD, DNC, CRM Integration, Callback and Appointment
setting, Real-time reporting, automated broadcasting, Email and social media
features, inbound and outbound support and much more.
9- Voice2Phone
Stand alone. VOIP. Low cost. Easy to utilize. Very good for individuals who desire to
contact their small or medium number of contacts frequently. Features include
Voice recorder, Answering machine detection, real-time call status, retry option,
and basic IVR features. No support for SMS, Fax and Email. No answering services company features.
No integration APIs. Not recommended for medium and huge businesses. Runs well
in Windows XP, Windows 7 or above.
10- EVS7
Stand alone. VOIP or LAN. Low cost. Easy to utilize, setup is a bit more complicated
than most. Many of EVS default settings are just familiar in their mind and will require a
fair volume of customer support. Doesn't are powered by Linux. If you are running XP or
Vista it may well work well for you ICTBroadcast
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